Privacy Policy

This policy explains how Miro Connect (operated by Miro Fertility, Hyderabad, India) collects, uses, and protects your personal data. We comply with India's Digital Personal Data Protection (DPDP) Act 2023. Browsing the directory requires no account and no personal data.

We only collect personal data when you request a callback from a clinic:

• Your name, phone number, and (optionally) email;
• The city and clinic you're enquiring about, your treatment interest, and any message you add;
• A record of your consent (the exact text, version, and time);
• Limited technical data — a one-way hashed IP address and browser user-agent — used only to prevent abuse.

We use your enquiry solely to pass it to the specific clinic you chose so they can contact you, to prevent spam and abuse, and to operate and improve the directory. We do not sell your data, and we do not broadcast it to clinics you didn't choose.

Your enquiry is shared only with the one clinic you selected, with your explicit consent. We may share data with trusted service providers who help us run the platform (e.g. hosting, email delivery) under confidentiality obligations, and where required by a valid court order or law.

Under the DPDP Act 2023 you have the right to access, correct, and erase your personal data, to withdraw consent for any optional processing, and to lodge a complaint with the Data Protection Board of India. To exercise these rights, email us (below).

We keep enquiry data only as long as needed to deliver it and for legitimate record-keeping, after which it is deleted or anonymised. You may request earlier deletion at any time.

We use only essential cookies needed for security and basic site function. We do not use third-party advertising or tracking cookies.

For any privacy question or to exercise your rights, contact our grievance officer at hello@mirofertility.com. We respond within the timelines required by law.

We may update this policy; the "last updated" date above reflects the latest revision.